Tecno Spark Go: Unrecognized SIM card

You have just purchased an Tecno Spark Go and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Tecno Spark Go does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Tecno Spark Go directly back. In truth, there are several tips to solve this trouble. We will for that reason find out in this content, what are the stuff to do and confirm to ensure the SIM card is recognized on your Tecno Spark Go.unrecognized-sim-card-Tecno-Spark-Go

How to proceed when the SIM card is not recognized on my Tecno Spark Go

If the SIM card is not recognized on your Tecno Spark Go, below is a list of stuff that may help you identify the source of the trouble, find out repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Tecno Spark Go is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Tecno Spark Go

Oftentimes the trouble might come from the location of the SIM card. In truth, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Tecno Spark Go from reading the SIM card. To solve this trouble, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another smartphone

To find out if the trouble comes from the SIM card, you’re able to test it on another phone and you will have your answer. When it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Tecno Spark Go

If the two previous steps do not give anything, it truly is necessary to test another SIM card to find out whenever the trouble comes from the card. In truth, whenever other SIM card work on the Tecno Spark Go, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.

Check that your Tecno Spark Go is not Simlocker

When you have tried several SIM cards on the Tecno Spark Go and non-e are recognized, the smartphone could possibly be Simlocker. This implies that the Tecno Spark Go will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.

Check that the problem doesn’t come from the ROM installed on the Tecno Spark Go

This part mainly concerns the people who root the Tecno Spark Go to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We advise that you reinstall an original ROM and re-test it.

If nothing functions

If all the above solutions do not work, we advise you to bring your Tecno Spark Go and the SIM card back to one of your operator’s shops.