Oftentimes, the Tecno Spark Go Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you can connect properly to the Wifi network with your Tecno Spark Go Plus, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Tecno Spark Go Plus. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Tecno Spark Go Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Tecno Spark Go Plus
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Tecno Spark Go Plus may display the message: Authentication or authentication error . Whenever the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Tecno Spark Go Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Tecno Spark Go Plus because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Tecno Spark Go Plus. Whenever it still doesn’t work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Tecno Spark Go Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is at times very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Tecno Spark Go Plus. Then try to reconnect with your Tecno Spark Go Plus.
Check box settings
Whenever none of the prior solutions did work, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Tecno Spark Go Plus again to Wifi. Whenever the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
