You have just purchased an Tecno Spark Go Plus and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Tecno Spark Go Plus does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Tecno Spark Go Plus directly back. In fact, there are many tips to solve this trouble. We will for that reason discover in this tuto, what are the stuff to do and confirm to ensure the SIM card is recognized on your Tecno Spark Go Plus.
What to do when the SIM card is not recognized on my Tecno Spark Go Plus
Whenever the SIM card is not recognized on your Tecno Spark Go Plus, below is a list of stuff that can help you identify the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Tecno Spark Go Plus is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Tecno Spark Go Plus
Occasionally the trouble may come from the location of the SIM card. In fact, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Tecno Spark Go Plus from reading the SIM card. To solve this trouble, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble originates from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Tecno Spark Go Plus
Whenever the two previous steps do not give anything, it truly is important to test a different SIM card to find out whenever the trouble originates from the card. In fact, whenever other SIM card work on the Tecno Spark Go Plus, it truly is because the trouble originates from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Check that your Tecno Spark Go Plus is not Simlocker
In case you have tried many SIM cards on the Tecno Spark Go Plus and none are recognized, the telephone might be Simlocker. It indicates that the Tecno Spark Go Plus will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that can do that.
Check that the problem will not come from the ROM installed on the Tecno Spark Go Plus
This part mainly concerns the people who root the Tecno Spark Go Plus to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Tecno Spark Go Plus and the SIM card back to 1 of your operator’s shops.
