You may have launched the camera on your Tecno Spark Go Plus and it displays an error message. Thus, in cases where the camera of your Tecno Spark Go Plus no longer works, sadly you may no longer take photos. To fix this problem, we made the decision to describe to you the steps to follow so that the camera of your Tecno Spark Go Plus works again. Thus we’ll see what you should do in cases where the camera app on your Tecno Spark Go Plus shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Tecno Spark Go Plus no longer works?
1- Restart your Tecno Spark Go Plus
It is actually the first of all thing to do once the Tecno Spark Go Plus camera is not working is to restart the phone. Certainly, it happens sometimes that the situation is due to a simple bug. When ever this is the circumstance, a tiny restart will remedy the trouble. If it still doesn’t work, you may navigate to the next step.
2- Update your applications
Occasionally the camera application does not work as it has not been updated . Thus you may update by going to Google Play and lastly in My video games and apps. If the app is already up to date or it still doesn’t work, navigate to the next step.
3- Empty the camera application cache of your Tecno Spark Go Plus
It could possibly be that the trouble comes from the cache of the Tecno Spark Go Plus photo app. To fix the problem it can be enough to empty the cache of the app. To get this done, you have got to go to the Tecno Spark Go Plus settings menu. When there, just click & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and select Empty cache. After that try to restart the app.
4- Restart the Tecno Spark Go Plus in secure mode
If none of the previous steps work, it probably means that an app that is installed on your Tecno Spark Go Plus is conflicting with the camera . To know in cases where this is the case, you have to restart your Tecno Spark Go Plus in secure mode. To discover how, read our tuto: How to start Tecno Spark Go Plus in secure mode. Once you have started, you must try to launch the camera application. If it works properly, this means that a recently installed app is in conflict. We for that reason recommend you to uninstall the latest applications and test if it works.