You have just bought an Sony Xperia M5 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Sony Xperia M5 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Sony Xperia M5 directly back. Indeed, there are many tricks to fix this problem. We will therefore find out in this tuto, what are the things to do and verify to ensure the SIM card is recognized on your Sony Xperia M5.
What to do when the SIM card is not recognized on my Sony Xperia M5
Whenever the SIM card is not recognized on your Sony Xperia M5, below is a list of things that may help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Sony Xperia M5 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Sony Xperia M5
Oftentimes the problem may be caused by the location of the SIM card. In truth, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Sony Xperia M5 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem originates from the SIM card, you can actually test it on another phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Sony Xperia M5
Whenever the two previous steps do not give anything, it truly is necessary to test another SIM card to find out if the problem originates from the card. Indeed, if other SIM card work on the Sony Xperia M5, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Confirm that your Sony Xperia M5 is not Simlocker
When you have tried many SIM cards on the Sony Xperia M5 and none are recognized, the phone could possibly be Simlocker. This implies that the Sony Xperia M5 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.
Check that the problem does not be caused by the ROM installed on the Sony Xperia M5
This part mainly concerns the people who root the Sony Xperia M5 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we advise you to bring your Sony Xperia M5 and the SIM card back to 1 of your operator’s shops.
