Oftentimes, the Sony Xperia Ace displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you may connect properly to the Wifi network with your Sony Xperia Ace, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you need to do on the Sony Xperia Ace. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Sony Xperia Ace has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia Ace
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Sony Xperia Ace may display the message: Authentication or authentication error . Whenever the trouble comes from there, the solution is straightforward. Simply forget about the Wifi network in your Sony Xperia Ace. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you may try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Sony Xperia Ace because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Sony Xperia Ace. Whenever it still will not function, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the way you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its Sony Xperia Ace. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is oftentimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia Ace. Then try to reconnect with your Sony Xperia Ace.
Check box settings
Whenever non-e of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Sony Xperia Ace again to Wifi. Whenever the authentication trouble carries on, we highly recommend that you contact your service provider or a telephone retail store.
