Sony Xperia 10 IV: Wifi Authentication Problem

From time to time, the Sony Xperia 10 IV displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from several places. So, so that you can connect properly to the Wifi network with your Sony Xperia 10 IV, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Sony Xperia 10 IV. Finally, we will see what it can be required to do and check on your Wifi box.

What to do when the Sony Xperia 10 IV has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia 10 IV

In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia 10 IV may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Just forget about the Wifi network in your Sony Xperia 10 IV. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is carried out, you can try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Sony Xperia 10 IV because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Sony Xperia 10 IV. In cases where it still does not work, go to the next trick.

Retype Password

From time to time the authentication problem originates from the technique you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Sony Xperia 10 IV. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many pc problems, the solution is at times extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia 10 IV. After that try to reconnect with your Sony Xperia 10 IV.

Check box settings

In cases where none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Sony Xperia 10 IV again to Wifi. In cases where the authentication problem remains, we highly recommend that you contact your service provider or a telephone retail store.