Samsung W20: Wifi Authentication Problem

Occasionally, the Samsung W20 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Samsung W20, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Samsung W20. At last, we will see what it’s important to do and check on your Wifi box.

How to proceed when the Samsung W20 has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung W20

If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung W20 may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the answer is straightforward. Simply forget about the Wifi network in your Samsung W20. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, you’re able to try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung W20 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Samsung W20. If perhaps it still doesn’t function, go to the next trick.

Retype Password

Occasionally the authentication problem originates from the method you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Samsung W20. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is sometimes very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung W20. Then try to reconnect with your Samsung W20.

Check box settings

If perhaps none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. Then try to connect your Samsung W20 again to Wifi. If perhaps the authentication problem persists, we highly recommend that you contact your service provider or a telephone store.