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Occasionally, the Samsung Galaxy S9 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially come from several places. So, so that you’re able to connect properly to the Wifi network with your Samsung Galaxy S9, we decided to write this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Samsung Galaxy S9. At last, we will see what it is necessary to do and check on your Wifi box.

How to proceed when the Samsung Galaxy S9 has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung Galaxy S9

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy S9 may display the text: Authentication or authentication error . In cases where the issue comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Samsung Galaxy S9. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Samsung Galaxy S9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy S9. In cases where it still doesn’t function, go to the next trick.

Retype Security password

Occasionally the authentication problem originates from the solution you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Samsung Galaxy S9. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of laptop problems, the solution is from time to time incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy S9. After that try to reconnect with your Samsung Galaxy S9.

Check box settings

In cases where none of the previous answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Samsung Galaxy S9 again to Wifi. In cases where the authentication issue carries on, we advise that you contact your service provider or a telephone retail store.