Sometimes, the Samsung Galaxy S20 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by many places. So, so that you may connect properly to the Wifi network with your Samsung Galaxy S20, we decided to write this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Samsung Galaxy S20. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Samsung Galaxy S20 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy S20
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy S20 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your Samsung Galaxy S20. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Samsung Galaxy S20 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy S20. In the event that it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the technique you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Samsung Galaxy S20. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is from time to time extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy S20. After that try to reconnect with your Samsung Galaxy S20.
Check box settings
In the event that none of the prior solutions did work, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Samsung Galaxy S20 again to Wifi. In the event that the authentication trouble carries on, we advise that you contact your service provider or a telephone retail store.
