You have just acquired an Samsung Galaxy Note 5 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Samsung Galaxy Note 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Samsung Galaxy Note 5 directly back. Indeed, there are many tricks to solve this issue. We will for that reason find out in this tuto, what are the stuff to do and check in order that the SIM card is recognized on your Samsung Galaxy Note 5.
How to proceed when ever the SIM card is not recognized on my Samsung Galaxy Note 5
If the SIM card is not recognized on your Samsung Galaxy Note 5, below is a list of stuff that can help you determine the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Samsung Galaxy Note 5 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Samsung Galaxy Note 5
Occasionally the issue may come from the tracking of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Samsung Galaxy Note 5 from reading the SIM card. To solve this issue, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue originates from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Samsung Galaxy Note 5
If the two previous steps do not give anything, it can be important to test a different SIM card to find out in cases where the issue originates from the card. Indeed, in cases where other SIM card work on the Samsung Galaxy Note 5, it can be because the issue originates from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Confirm that your Samsung Galaxy Note 5 is not Simlocker
In case you have tried many SIM cards on the Samsung Galaxy Note 5 and none are recognized, the telephone may perhaps be Simlocker. This means that the Samsung Galaxy Note 5 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem does not come from the ROM installed on the Samsung Galaxy Note 5
This part mainly concerns the people who root the Samsung Galaxy Note 5 to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Samsung Galaxy Note 5 and the SIM card back to one of your operator’s shops.
