From time to time, the Samsung Galaxy M13 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from several places. So, so that you can connect properly to the Wifi network with your Samsung Galaxy M13, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Samsung Galaxy M13. Finally, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Samsung Galaxy M13 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy M13
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy M13 may display the message: Authentication or authentication error . In the event that the problem comes from there, the solution is very simple. Just forget about the Wifi network in your Samsung Galaxy M13. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is carried out, you can try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung Galaxy M13 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Samsung Galaxy M13. In the event that it still doesn’t function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the way you type the Wifi network password. In fact, it can be sometimes subtle to type a password Wifi on its Samsung Galaxy M13. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is from time to time extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy M13. Then try to reconnect with your Samsung Galaxy M13.
Check box settings
In the event that non-e of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Samsung Galaxy M13 again to Wifi. In the event that the authentication problem remains, we recommend that you contact your service provider or a telephone retail store.
