From time to time, the Samsung Galaxy J7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy J7, we decided to write this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Samsung Galaxy J7. Finally, we will see what it is important to do and check on your Wifi box.
How to proceed when the Samsung Galaxy J7 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy J7
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy J7 may display the text: Authentication or authentication error . If perhaps the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your Samsung Galaxy J7. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Samsung Galaxy J7 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy J7. If perhaps it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Samsung Galaxy J7. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is from time to time very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy J7. After that try to reconnect with your Samsung Galaxy J7.
Check box settings
If perhaps none of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Samsung Galaxy J7 again to Wifi. If perhaps the authentication problem remains, we highly recommend that you contact your service provider or a telephone retail store.
