Samsung Galaxy J3 2017 camera doesn’t work

You may have launched the camera on your Samsung Galaxy J3 2017 and it displays an error message. Thus, if the camera of your Samsung Galaxy J3 2017 no longer functions, regrettably you can no longer take photos. To solve this problem, we decided to describe to you the steps to follow so that the camera of your Samsung Galaxy J3 2017 works again. Thus we’ll see what you should do if the camera app on your Samsung Galaxy J3 2017 shows you one of the following error messages:

  • Camera is recording
  • Camera failure
  • Camera application is not responding

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How to proceed when the camera does your Samsung Galaxy J3 2017 no longer functions?

1- Restart your Samsung Galaxy J3 2017

It is the first of all thing to do when the Samsung Galaxy J3 2017 camera is not working is to restart the phone. Indeed, it happens sometimes that the problem is thanks to a simple bug. Once this is the circumstance, a small restart will fix the trouble. If perhaps it still doesn’t function, you can navigate to the next step.

2- Update your applications

At times the camera app does not function as it has not been updated . Thus you can update by going to Google Play and then in My games and apps. If perhaps the application is already up to date or it still doesn’t function, navigate to the next step.

3- Empty the camera app cache of your Samsung Galaxy J3 2017

It could be that the trouble comes from the cache of the Samsung Galaxy J3 2017 photo application. To fix the problem it’s enough to empty the cache of the application. To do this, it is necessary to go to the Samsung Galaxy J3 2017 settings menu. When there, simply click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and press Empty cache. After that try to restart the application.

4- Restart the Samsung Galaxy J3 2017 in secure mode

If perhaps non-e of the prior steps function, it probably means that an application that is installed on your Samsung Galaxy J3 2017 is conflicting with the camera . To know if this is the case, you will need to restart your Samsung Galaxy J3 2017 in secure mode. To find out how, read our article: The right way to start Samsung Galaxy J3 2017 in secure mode. Once you have started, you must try to launch the camera application. If perhaps it functions properly, this means that a recently installed application is in conflict. We therefore recommend you to uninstall the latest applications and test if it works.