Oftentimes, the Samsung Galaxy Grand Prime displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially come from a lot of places. So, so that youre able to connect properly to the Wifi network with your Samsung Galaxy Grand Prime, we decided to produce this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the Samsung Galaxy Grand Prime. Finally, we will see what it truly is required to do and check on your Wifi box.
What to do when the Samsung Galaxy Grand Prime has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy Grand Prime
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy Grand Prime may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is fairly simple. Just forget about the Wifi network in your Samsung Galaxy Grand Prime. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s completed, youre able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Samsung Galaxy Grand Prime because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy Grand Prime. In the event that it still will not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the solution you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Samsung Galaxy Grand Prime. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is sometimes extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy Grand Prime. Then try to reconnect with your Samsung Galaxy Grand Prime.
Check box settings
In the event that non-e of the previous answers did work, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Samsung Galaxy Grand Prime again to Wifi. In the event that the authentication trouble continues, we recommend that you contact your service provider or a telephone retail store.