Samsung Galaxy C5: Wifi Authentication Problem

Occasionally, the Samsung Galaxy C5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from several places. So, so that you’re able to connect properly to the Wifi network with your Samsung Galaxy C5, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the Samsung Galaxy C5. Finally, we will see what it is actually necessary to do and check on your Wifi box.

How to proceed when the Samsung Galaxy C5 has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung Galaxy C5

If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy C5 may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Samsung Galaxy C5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. In the event that the problem is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung Galaxy C5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy C5. If perhaps it still does not work, go to the next trick.

Retype Security password

Occasionally the authentication problem originates from the way you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Samsung Galaxy C5. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many computer problems, the solution is from time to time extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy C5. Then try to reconnect with your Samsung Galaxy C5.

Check box settings

If perhaps non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. Then try to connect your Samsung Galaxy C5 again to Wifi. If perhaps the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.