Samsung Galaxy C5: Unrecognized SIM card

You have just bought an Samsung Galaxy C5 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Samsung Galaxy C5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Samsung Galaxy C5 directly back. Certainly, there are many techniques to fix this problem. We will consequently see in this tuto, what are the things to do and confirm in order that the SIM card is recognized on your Samsung Galaxy C5.unrecognized-sim-card-Samsung-Galaxy-C5

What to do when the SIM card is not recognized on my Samsung Galaxy C5

If perhaps the SIM card is not recognized on your Samsung Galaxy C5, below is a list of things that may help you determine the source of the problem, see repairing the problem.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Samsung Galaxy C5 is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Samsung Galaxy C5

Oftentimes the problem may possibly come from the location of the SIM card. Actually, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Samsung Galaxy C5 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another cellphone

To find out if the problem originates from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.

Try another SIM card on your Samsung Galaxy C5

If perhaps the two previous steps do not give anything, it is necessary to test another SIM card to find out whenever the problem originates from the card. Certainly, whenever other SIM card function on the Samsung Galaxy C5, it is because the problem originates from the card. Otherwise, it is at the level of the cellphone that we will have to look.

Confirm that your Samsung Galaxy C5 is not Simlocker

If you have tried many SIM cards on the Samsung Galaxy C5 and none are recognized, the cellphone could be Simlocker. This implies that the Samsung Galaxy C5 will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that may do that.

Check that the problem doesn’t come from the ROM installed on the Samsung Galaxy C5

This part mainly concerns the people who root the Samsung Galaxy C5 to install a ROM that is not initial. If perhaps this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.

If perhaps nothing functions

If perhaps all the above solutions do not work, we advise you to bring your Samsung Galaxy C5 and the SIM card back to one of your operator’s shops.