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Oftentimes, the Samsung Galaxy A8+ displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Samsung Galaxy A8+, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Samsung Galaxy A8+. At last, we will see what it is important to do and check on your Wifi box.

What to do when the Samsung Galaxy A8+ has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung Galaxy A8+

In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy A8+ may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is very simple. Simply forget about the Wifi network in your Samsung Galaxy A8+. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you’re able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Samsung Galaxy A8+ because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Samsung Galaxy A8+. In cases where it still doesn’t function, go to the next trick.

Retype Security password

Oftentimes the authentication problem originates from the solution you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Samsung Galaxy A8+. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of pc problems, the solution is occasionally incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy A8+. After that try to reconnect with your Samsung Galaxy A8+.

Check box settings

In cases where none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Samsung Galaxy A8+ again to Wifi. In cases where the authentication trouble persists, we suggest that you contact your service provider or a telephone store.