At times, the Samsung Galaxy A6 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Samsung Galaxy A6, we decided to produce this tuto. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you have to do on the Samsung Galaxy A6. Finally, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Samsung Galaxy A6 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy A6
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy A6 may display the message: Authentication or authentication error . If the problem comes from there, the answer is quite simple. Simply forget about the Wifi network in your Samsung Galaxy A6. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. If the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung Galaxy A6 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Samsung Galaxy A6. If it still will not work, go to the next trick.
Retype Password
At times the authentication problem originates from the method you type the Wifi network security password. In truth, it’s sometimes subtle to type a security password Wifi on its Samsung Galaxy A6. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is at times very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy A6. Then try to reconnect with your Samsung Galaxy A6.
Check box settings
If non-e of the prior solutions did work, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your Samsung Galaxy A6 again to Wifi. If the authentication problem persists, we recommend that you contact your service provider or a telephone retail store.
