Occasionally, the Samsung Galaxy A5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy A5, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Samsung Galaxy A5. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Samsung Galaxy A5 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy A5
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy A5 may display the message: Authentication or authentication error . Whenever the trouble comes from there, the solution is quite simple. Just forget about the Wifi network in your Samsung Galaxy A5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s completed, you can actually try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Samsung Galaxy A5 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy A5. Whenever it still will not work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the technique you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Samsung Galaxy A5. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is sometimes extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy A5. After that try to reconnect with your Samsung Galaxy A5.
Check box settings
Whenever none of the previous answers did work, the problem may be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Samsung Galaxy A5 again to Wifi. Whenever the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.
