Samsung Galaxy A5: Unrecognized SIM card

You have just bought an Samsung Galaxy A5 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Samsung Galaxy A5 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Samsung Galaxy A5 directly back. In fact, there are several techniques to solve this issue. We will for that reason find out in this content, what are the things to do and verify so that the SIM card is recognized on your Samsung Galaxy A5.unrecognized-sim-card-Samsung-Galaxy-A5

What to do when ever the SIM card is not recognized on my Samsung Galaxy A5

In cases where the SIM card is not recognized on your Samsung Galaxy A5, below is a list of things that could help you determine the source of the issue, find out repairing the issue.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Samsung Galaxy A5 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Samsung Galaxy A5

Oftentimes the issue may come from the location of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Samsung Galaxy A5 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different phone

To find out if the issue comes from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Samsung Galaxy A5

In cases where the two previous steps do not give anything, it can be required to test a different SIM card to find out in cases where the issue comes from the card. In fact, in cases where other SIM card function on the Samsung Galaxy A5, it can be because the issue comes from the card. Otherwise, it can be at the level of the phone that we will have to look.

Verify that your Samsung Galaxy A5 is not Simlocker

If you have tried several SIM cards on the Samsung Galaxy A5 and non-e are recognized, the phone might be Simlocker. This implies that the Samsung Galaxy A5 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that could do that.

Check that the problem does not come from the ROM installed on the Samsung Galaxy A5

This part mainly concerns the people who root the Samsung Galaxy A5 to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.

In cases where nothing works

In cases where all the above solutions do not work, we advise you to bring your Samsung Galaxy A5 and the SIM card back to 1 of your operator’s shops.