From time to time, the ROG Phone displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from a lot of places. So, so that you’re able to connect properly to the Wifi network with your ROG Phone, we decided to write this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the ROG Phone. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the ROG Phone has an authentication problem on the Wifi network
Forget the Wifi network on your ROG Phone
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your ROG Phone may display the text message: Authentication or authentication error . In the event that the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your ROG Phone. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, you’re able to try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the ROG Phone because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your ROG Phone. In the event that it still does not work, go to the next trick.
Retype Password
From time to time the authentication problem comes from the way you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its ROG Phone. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your ROG Phone. After that try to reconnect with your ROG Phone.
Check box settings
In the event that none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your ROG Phone again to Wifi. In the event that the authentication issue remains, we highly recommend that you contact your service provider or a telephone store.
