At times, the Realme Q displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you can connect properly to the Wifi network with your Realme Q, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Realme Q. Finally, we will see what it truly is required to do and check on your Wifi box.
What to do when the Realme Q has an authentication problem on the Wifi network
Forget the Wifi network on your Realme Q
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Realme Q may display the text message: Authentication or authentication error . If the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Realme Q. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Realme Q because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Realme Q. If it still does not work, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Realme Q. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Realme Q. After that try to reconnect with your Realme Q.
Check box settings
If none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Realme Q again to Wifi. If the authentication issue continues, we recommend that you contact your service provider or a telephone store.
