Quantum GO: Wifi Authentication Problem

At times, the Quantum GO displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from a lot of places. So, so that you may connect properly to the Wifi network with your Quantum GO, we decided to write this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Quantum GO. Finally, we will see what it truly is necessary to do and check on your Wifi box.

How to proceed when the Quantum GO has an authentication problem on the Wifi network

Forget the Wifi network on your Quantum GO

If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Quantum GO may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Quantum GO. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is completed, you may try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Quantum GO because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Quantum GO. If perhaps it still will not work, go to the next trick.

Retype Security password

At times the authentication problem comes from the technique you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Quantum GO. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of laptop problems, the solution is from time to time very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Quantum GO. Then try to reconnect with your Quantum GO.

Check box settings

If perhaps none of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Quantum GO again to Wifi. If perhaps the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.