You have just purchased an Oukitel U10 and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Oukitel U10 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Oukitel U10 directly back. In truth, there are many tips to solve this issue. We will consequently observe in this content, what are the stuff to do and check to ensure that the SIM card is recognized on your Oukitel U10.
How to proceed when the SIM card is not recognized on my Oukitel U10
In the event that the SIM card is not recognized on your Oukitel U10, below is a list of stuff that may help you identify the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Oukitel U10 is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Oukitel U10
Oftentimes the issue may originate from the tracking of the SIM card. In fact, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Oukitel U10 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the issue originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Oukitel U10
In the event that the two previous steps do not give anything, it is actually important to test a different SIM card to find out whenever the issue originates from the card. In truth, whenever other SIM card work on the Oukitel U10, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Confirm that your Oukitel U10 is not Simlocker
If you have tried many SIM cards on the Oukitel U10 and none are recognized, the mobile phone could be Simlocker. This implies that the Oukitel U10 will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.
Check that the problem will not originate from the ROM installed on the Oukitel U10
This part mainly concerns the people who root the Oukitel U10 to install a ROM that is not initial. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Oukitel U10 and the SIM card back to one of your operator’s shops.
