Select Page

Oftentimes, the Nokia 9 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you may connect properly to the Wifi network with your Nokia 9, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you must do on the Nokia 9. Finally, we will see what it is actually required to do and check on your Wifi box.

What to do when the Nokia 9 has an authentication problem on the Wifi network

Forget the Wifi network on your Nokia 9

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia 9 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the solution is straightforward. Simply forget about the Wifi network in your Nokia 9. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, you may try again to connect to the Wifi network. If the trouble is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Nokia 9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Nokia 9. In cases where it still will not work, go to the next trick.

Retype Password

Oftentimes the authentication problem originates from the way you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Nokia 9. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of pc problems, the solution is from time to time extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Nokia 9. Then try to reconnect with your Nokia 9.

Check box settings

In cases where none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Nokia 9 again to Wifi. In cases where the authentication trouble persists, we highly recommend that you contact your service provider or a telephone retail store.