Motorola: Wifi Authentication Problem

From time to time, the Motorola displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your Motorola, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Motorola. Finally, we will see what it is important to do and check on your Wifi box.

What to do when the Motorola has an authentication problem on the Wifi network

Forget the Wifi network on your Motorola

Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola may display the message: Authentication or authentication error . Whenever the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Motorola. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Motorola because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Motorola. Whenever it still does not function, go to the next trick.

Retype Security password

From time to time the authentication problem comes from the technique you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Motorola. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many laptop problems, the solution is at times very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola. After that try to reconnect with your Motorola.

Check box settings

Whenever none of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Motorola again to Wifi. Whenever the authentication trouble continues, we advise that you contact your service provider or a telephone store.