Oftentimes, the Motorola Razr displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from several places. So, so that you may connect properly to the Wifi network with your Motorola Razr, we decided to write this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you must do on the Motorola Razr. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Motorola Razr has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Razr
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Razr may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is very simple. Simply forget about the Wifi network in your Motorola Razr. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Motorola Razr because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Motorola Razr. In the event that it still will not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Motorola Razr. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is from time to time extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Razr. After that try to reconnect with your Motorola Razr.
Check box settings
In the event that non-e of the prior solutions did function, the problem could be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Motorola Razr again to Wifi. In the event that the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.
