Occasionally, the Motorola One Zoom displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from many places. So, so that you can actually connect properly to the Wifi network with your Motorola One Zoom, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you have to do on the Motorola One Zoom. Finally, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Motorola One Zoom has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola One Zoom
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Motorola One Zoom may display the text: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Motorola One Zoom. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola One Zoom because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Motorola One Zoom. In cases where it still will not function, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the technique you type the Wifi network security password. In fact, it truly is sometimes subtle to type a security password Wifi on its Motorola One Zoom. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many laptop problems, the solution is sometimes incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola One Zoom. Then try to reconnect with your Motorola One Zoom.
Check box settings
In cases where none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Motorola One Zoom again to Wifi. In cases where the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.
