From time to time, the Motorola Moto G9 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto G9, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you need to do on the Motorola Moto G9. Finally, we will see what it’s required to do and check on your Wifi box.
What to do when the Motorola Moto G9 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G9
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto G9 may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your Motorola Moto G9. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is completed, you can actually try again to connect to the Wifi network. If the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto G9 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Motorola Moto G9. In the event that it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Motorola Moto G9. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is occasionally extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto G9. After that try to reconnect with your Motorola Moto G9.
Check box settings
In the event that non-e of the prior answers did function, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Motorola Moto G9 again to Wifi. In the event that the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
