Occasionally, the Motorola Moto G8 Play displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from several places. So, so that you can connect properly to the Wifi network with your Motorola Moto G8 Play, we decided to write this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Motorola Moto G8 Play. Finally, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Motorola Moto G8 Play has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G8 Play
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Motorola Moto G8 Play may display the text: Authentication or authentication error . Whenever the problem comes from there, the answer is straightforward. Simply forget about the Wifi network in your Motorola Moto G8 Play. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s done, you can try again to connect to the Wifi network. If the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Motorola Moto G8 Play because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Motorola Moto G8 Play. Whenever it still does not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the method you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Motorola Moto G8 Play. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto G8 Play. After that try to reconnect with your Motorola Moto G8 Play.
Check box settings
Whenever none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Motorola Moto G8 Play again to Wifi. Whenever the authentication problem persists, we suggest that you contact your service provider or a telephone retail store.
