Oftentimes, the Motorola Moto G72 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially result from a lot of places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto G72, we decided to produce this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Motorola Moto G72. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Motorola Moto G72 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G72
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto G72 may display the text message: Authentication or authentication error . Whenever the trouble comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Motorola Moto G72. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Motorola Moto G72 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Motorola Moto G72. Whenever it still does not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the way you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Motorola Moto G72. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is occasionally incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto G72. After that try to reconnect with your Motorola Moto G72.
Check box settings
Whenever none of the prior answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Motorola Moto G72 again to Wifi. Whenever the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
