At times, the Motorola Moto G7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from several places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto G7, we decided to write this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the Motorola Moto G7. Finally, we will see what it is required to do and check on your Wifi box.
What to do when the Motorola Moto G7 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G7
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto G7 may display the text message: Authentication or authentication error . If the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your Motorola Moto G7. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Motorola Moto G7 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Motorola Moto G7. If it still will not work, go to the next trick.
Retype Password
At times the authentication problem originates from the solution you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Motorola Moto G7. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is sometimes very simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto G7. After that try to reconnect with your Motorola Moto G7.
Check box settings
If non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Motorola Moto G7 again to Wifi. If the authentication issue carries on, we advise that you contact your service provider or a telephone store.
