You have just bought an Motorola Moto G7 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Motorola Moto G7 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Motorola Moto G7 directly back. Certainly, there are many techniques to solve this problem. We will therefore observe in this article, what are the things to do and verify to ensure the SIM card is recognized on your Motorola Moto G7.
What to do when the SIM card is not recognized on my Motorola Moto G7
Whenever the SIM card is not recognized on your Motorola Moto G7, below is a list of things that can help you identify the source of the problem, observe repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto G7 is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto G7
Oftentimes the problem might be caused by the tracking of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Motorola Moto G7 from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the problem originates from the SIM card, you can actually test it on another phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Motorola Moto G7
Whenever the two previous steps do not give anything, it is important to test another SIM card to find out if perhaps the problem originates from the card. Certainly, if perhaps other SIM card work on the Motorola Moto G7, it is because the problem originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Check that your Motorola Moto G7 is not Simlocker
In case you have tried many SIM cards on the Motorola Moto G7 and none are recognized, the telephone could possibly be Simlocker. This means that the Motorola Moto G7 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that can do that.
Check that the problem will not be caused by the ROM installed on the Motorola Moto G7
This part mainly concerns the people who root the Motorola Moto G7 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Motorola Moto G7 and the SIM card back to 1 of your operator’s shops.
