You have just purchased an Motorola Moto G5S and when you turn it on, it displays the following error message: SIM card not recognized. At times the Motorola Moto G5S does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola Moto G5S directly back. Certainly, there are several techniques to fix this trouble. We will consequently discover in this article, what are the stuff to do and verify to ensure the SIM card is recognized on your Motorola Moto G5S.
How to proceed when ever the SIM card is not recognized on my Motorola Moto G5S
Whenever the SIM card is not recognized on your Motorola Moto G5S, below is a list of stuff that could help you discover the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto G5S is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto G5S
At times the trouble might result from the location of the SIM card. In truth, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto G5S from reading the SIM card. To fix this trouble, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble originates from the SIM card, youre able to test it on another phone and you will have your answer. When it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Motorola Moto G5S
Whenever the two previous steps do not give anything, it is necessary to test another SIM card to find out whenever the trouble originates from the card. Certainly, whenever other SIM card function on the Motorola Moto G5S, it is because the trouble originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Check that your Motorola Moto G5S is not Simlocker
If you have tried several SIM cards on the Motorola Moto G5S and none are recognized, the telephone may perhaps be Simlocker. This implies that the Motorola Moto G5S will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.
Check that the problem doesn’t result from the ROM installed on the Motorola Moto G5S
This part mainly concerns the people who root the Motorola Moto G5S to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we advise you to bring your Motorola Moto G5S and the SIM card back to one of your operator’s shops.