Motorola Moto G42: Wifi Authentication Problem

From time to time, the Motorola Moto G42 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto G42, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Motorola Moto G42. Finally, we will see what it is actually required to do and check on your Wifi box.

How to proceed when the Motorola Moto G42 has an authentication problem on the Wifi network

Forget the Wifi network on your Motorola Moto G42

If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto G42 may display the message: Authentication or authentication error . If perhaps the problem comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Motorola Moto G42. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, you can actually try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Motorola Moto G42 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Motorola Moto G42. If perhaps it still does not function, go to the next trick.

Retype Security password

From time to time the authentication problem comes from the technique you type the Wifi network security password. In fact, it is actually sometimes subtle to type a security password Wifi on its Motorola Moto G42. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several pc problems, the solution is sometimes extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto G42. Then try to reconnect with your Motorola Moto G42.

Check box settings

If perhaps non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. Then try to connect your Motorola Moto G42 again to Wifi. If perhaps the authentication problem persists, we advise that you contact your service provider or a telephone store.