You have just purchased an Motorola Moto G42 and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Motorola Moto G42 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Motorola Moto G42 directly back. In fact, there are several tips to fix this trouble. We will consequently see in this tuto, what are the stuff to do and check to ensure that the SIM card is recognized on your Motorola Moto G42.
How to proceed when the SIM card is not recognized on my Motorola Moto G42
Whenever the SIM card is not recognized on your Motorola Moto G42, below is a list of stuff that will help you identify the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto G42 is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto G42
From time to time the trouble may be caused by the tracking of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Motorola Moto G42 from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble originates from the SIM card, you can actually test it on a different phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Motorola Moto G42
Whenever the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out in cases where the trouble originates from the card. In fact, in cases where other SIM card function on the Motorola Moto G42, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the phone that we will have to look.
Confirm that your Motorola Moto G42 is not Simlocker
In case you have tried several SIM cards on the Motorola Moto G42 and none are recognized, the phone might be Simlocker. It indicates that the Motorola Moto G42 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem does not be caused by the ROM installed on the Motorola Moto G42
This part mainly concerns the people who root the Motorola Moto G42 to install a ROM that is not original. Whenever this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Motorola Moto G42 and the SIM card back to one of your operator’s shops.
