You have just acquired an Motorola Moto G31 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Motorola Moto G31 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Motorola Moto G31 directly back. Certainly, there are many tips to solve this issue. We will consequently find out in this article, what are the stuff to do and verify in order that the SIM card is recognized on your Motorola Moto G31.
What to do when the SIM card is not recognized on my Motorola Moto G31
If the SIM card is not recognized on your Motorola Moto G31, below is a list of stuff that will help you determine the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto G31 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto G31
Sometimes the issue may sourced from the location of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Motorola Moto G31 from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue comes from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Motorola Moto G31
If the two previous steps do not give anything, it’s necessary to test a different SIM card to find out if the issue comes from the card. Certainly, if other SIM card function on the Motorola Moto G31, it’s because the issue comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Verify that your Motorola Moto G31 is not Simlocker
In case you have tried many SIM cards on the Motorola Moto G31 and non-e are recognized, the smartphone may be Simlocker. It indicates that the Motorola Moto G31 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem will not sourced from the ROM installed on the Motorola Moto G31
This part mainly concerns the people who root the Motorola Moto G31 to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Motorola Moto G31 and the SIM card back to 1 of your operator’s shops.
