From time to time, the Motorola Moto G100 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto G100, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Motorola Moto G100. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Motorola Moto G100 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto G100
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto G100 may display the message: Authentication or authentication error . If perhaps the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Motorola Moto G100. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s completed, you can actually try again to connect to the Wifi network. If the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Motorola Moto G100 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Motorola Moto G100. If perhaps it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the way you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Motorola Moto G100. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto G100. Then try to reconnect with your Motorola Moto G100.
Check box settings
If perhaps non-e of the prior solutions did work, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. Then try to connect your Motorola Moto G100 again to Wifi. If perhaps the authentication problem remains, we recommend that you contact your service provider or a telephone store.
