Motorola Moto G: Wifi Authentication Problem

At times, the Motorola Moto G displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from several places. So, so that you may connect properly to the Wifi network with your Motorola Moto G, we decided to write this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Motorola Moto G. At last, we will see what it is important to do and check on your Wifi box.

How to proceed when the Motorola Moto G has an authentication problem on the Wifi network

Forget the Wifi network on your Motorola Moto G

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto G may display the text: Authentication or authentication error . In the event that the problem comes from there, the answer is quite simple. Simply forget about the Wifi network in your Motorola Moto G. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Motorola Moto G because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Motorola Moto G. In the event that it still doesn’t work, go to the next trick.

Retype Password

At times the authentication problem originates from the method you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Motorola Moto G. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many laptop problems, the solution is oftentimes extremely simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto G. After that try to reconnect with your Motorola Moto G.

Check box settings

In the event that none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Motorola Moto G again to Wifi. In the event that the authentication problem remains, we suggest that you contact your service provider or a telephone retail store.