You have just bought an Motorola Moto G Power and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Motorola Moto G Power does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola Moto G Power directly back. Certainly, there are several tricks to fix this trouble. We will for that reason observe in this tuto, what are the things to do and check to ensure the SIM card is recognized on your Motorola Moto G Power.
How to proceed when ever the SIM card is not recognized on my Motorola Moto G Power
In cases where the SIM card is not recognized on your Motorola Moto G Power, below is a list of things that could help you determine the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto G Power is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto G Power
Oftentimes the trouble may originate from the tracking of the SIM card. Actually, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto G Power from reading the SIM card. To fix this trouble, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the trouble originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Motorola Moto G Power
In cases where the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out whenever the trouble originates from the card. Certainly, whenever other SIM card work on the Motorola Moto G Power, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.
Verify that your Motorola Moto G Power is not Simlocker
If you have tried several SIM cards on the Motorola Moto G Power and none are recognized, the cellphone could be Simlocker. This implies that the Motorola Moto G Power will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem does not originate from the ROM installed on the Motorola Moto G Power
This part mainly concerns the people who root the Motorola Moto G Power to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Motorola Moto G Power and the SIM card back to one of your operator’s shops.
