Oftentimes, the Motorola G7 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you may connect properly to the Wifi network with your Motorola G7, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Motorola G7. Finally, we will see what it is actually important to do and check on your Wifi box.
What to do when the Motorola G7 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola G7
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola G7 may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Motorola G7. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you may try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Motorola G7 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Motorola G7. In cases where it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the solution you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Motorola G7. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many computer problems, the solution is sometimes extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola G7. After that try to reconnect with your Motorola G7.
Check box settings
In cases where non-e of the previous answers did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Motorola G7 again to Wifi. In cases where the authentication problem continues, we recommend that you contact your service provider or a telephone retail store.
