You have just purchased an Motorola G7 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Motorola G7 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Motorola G7 directly back. In fact, there are a lot of tips to solve this problem. We will therefore discover in this article, what are the things to do and confirm so that the SIM card is recognized on your Motorola G7.
How to proceed when ever the SIM card is not recognized on my Motorola G7
In cases where the SIM card is not recognized on your Motorola G7, below is a list of things that will help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola G7 is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola G7
Oftentimes the problem may come from the tracking of the SIM card. In truth, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola G7 from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the problem originates from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Motorola G7
In cases where the two previous steps do not give anything, it can be required to test another SIM card to find out if the problem originates from the card. In fact, if other SIM card work on the Motorola G7, it can be because the problem originates from the card. Otherwise, it can be at the level of the mobile phone that we will have to look.
Confirm that your Motorola G7 is not Simlocker
When you have tried a lot of SIM cards on the Motorola G7 and none are recognized, the mobile phone may be Simlocker. It indicates that the Motorola G7 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem will not come from the ROM installed on the Motorola G7
This part mainly concerns the people who root the Motorola G7 to install a ROM that is not initial. In cases where this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Motorola G7 and the SIM card back to one of your operator’s shops.
