You have just acquired an Motorola edge 20 and when you turn it on, it displays the following error text: SIM card not recognized. At times the Motorola edge 20 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Motorola edge 20 directly back. Certainly, there are a lot of tips to solve this trouble. We will therefore discover in this article, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Motorola edge 20.
What to do when ever the SIM card is not recognized on my Motorola edge 20
If the SIM card is not recognized on your Motorola edge 20, below is a list of stuff that may help you determine the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola edge 20 is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola edge 20
At times the trouble may possibly result from the location of the SIM card. In truth, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola edge 20 from reading the SIM card. To solve this trouble, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Motorola edge 20
If the two previous steps do not give anything, it can be important to test a different SIM card to find out in the event that the trouble comes from the card. Certainly, in the event that other SIM card function on the Motorola edge 20, it can be because the trouble comes from the card. Otherwise, it can be at the level of the phone that we will have to look.
Check that your Motorola edge 20 is not Simlocker
When you have tried a lot of SIM cards on the Motorola edge 20 and none are recognized, the phone might be Simlocker. It indicates that the Motorola edge 20 will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.
Check that the problem does not result from the ROM installed on the Motorola edge 20
This part mainly concerns the people who root the Motorola edge 20 to install a ROM that is not original. If this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We advise that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Motorola edge 20 and the SIM card back to 1 of your operator’s shops.
