You have just purchased an Moto G4 and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Moto G4 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Moto G4 directly back. Indeed, there are a lot of methods to fix this trouble. We will for that reason see in this content, what are the stuff to do and check to ensure the SIM card is recognized on your Moto G4.
How to proceed when the SIM card is not recognized on my Moto G4
Whenever the SIM card is not recognized on your Moto G4, below is a list of stuff that will help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Moto G4 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Moto G4
Oftentimes the trouble may come from the tracking of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Moto G4 from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble comes from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Moto G4
Whenever the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out whenever the trouble comes from the card. Indeed, whenever other SIM card function on the Moto G4, it is actually because the trouble comes from the card. Otherwise, it is actually at the level of the phone that we will have to look.
Confirm that your Moto G4 is not Simlocker
When you have tried a lot of SIM cards on the Moto G4 and none are recognized, the phone could possibly be Simlocker. This implies that the Moto G4 will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem does not come from the ROM installed on the Moto G4
This part mainly concerns the people who root the Moto G4 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we advise you to bring your Moto G4 and the SIM card back to 1 of your operator’s shops.
