Lenovo K5: Unrecognized SIM card

You have just acquired an Lenovo K5 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Lenovo K5 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Lenovo K5 directly back. Certainly, there are many techniques to fix this trouble. We will consequently see in this tuto, what are the things to do and verify to ensure that the SIM card is recognized on your Lenovo K5.unrecognized-sim-card-Lenovo-K5

How to proceed when ever the SIM card is not recognized on my Lenovo K5

Whenever the SIM card is not recognized on your Lenovo K5, below is a list of things that will help you identify the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Lenovo K5 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Lenovo K5

From time to time the trouble might originate from the location of the SIM card. In fact, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Lenovo K5 from reading the SIM card. To fix this trouble, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different phone

To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Lenovo K5

Whenever the two previous steps do not give anything, it can be required to test a different SIM card to find out if the trouble originates from the card. Certainly, if other SIM card work on the Lenovo K5, it can be because the trouble originates from the card. Otherwise, it can be at the level of the phone that we will have to look.

Verify that your Lenovo K5 is not Simlocker

When you have tried many SIM cards on the Lenovo K5 and none are recognized, the phone may perhaps be Simlocker. This means that the Lenovo K5 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.

Check that the problem does not originate from the ROM installed on the Lenovo K5

This part mainly concerns the people who root the Lenovo K5 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.

Whenever nothing works

Whenever all the above solutions do not work, we advise you to bring your Lenovo K5 and the SIM card back to 1 of your operator’s shops.