Lava Z71: Wifi Authentication Problem

Occasionally, the Lava Z71 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from many places. So, so that you may connect properly to the Wifi network with your Lava Z71, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Lava Z71. Finally, we will see what it is important to do and check on your Wifi box.

How to proceed when the Lava Z71 has an authentication problem on the Wifi network

Forget the Wifi network on your Lava Z71

If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Lava Z71 may display the text message: Authentication or authentication error . If the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your Lava Z71. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Lava Z71 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Lava Z71. If it still does not function, go to the next trick.

Retype Security password

Occasionally the authentication problem comes from the method you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Lava Z71. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is sometimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Lava Z71. After that try to reconnect with your Lava Z71.

Check box settings

If non-e of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Lava Z71 again to Wifi. If the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.