At times, the Lava Z53 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Lava Z53, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Lava Z53. At last, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Lava Z53 has an authentication problem on the Wifi network
Forget the Wifi network on your Lava Z53
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Lava Z53 may display the text: Authentication or authentication error . If the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Lava Z53. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. If the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Lava Z53 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Lava Z53. If it still does not function, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Lava Z53. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is oftentimes incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Lava Z53. After that try to reconnect with your Lava Z53.
Check box settings
If non-e of the previous answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Lava Z53 again to Wifi. If the authentication problem continues, we highly recommend that you contact your service provider or a telephone store.
