Jivi Xtreme 7: Wifi Authentication Problem

Occasionally, the Jivi Xtreme 7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your Jivi Xtreme 7, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Jivi Xtreme 7. At last, we will see what it is necessary to do and check on your Wifi box.

What to do when the Jivi Xtreme 7 has an authentication problem on the Wifi network

Forget the Wifi network on your Jivi Xtreme 7

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Jivi Xtreme 7 may display the text: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Jivi Xtreme 7. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is done, you can try again to connect to the Wifi network. If the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Jivi Xtreme 7 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Jivi Xtreme 7. In cases where it still does not work, go to the next trick.

Retype Password

Occasionally the authentication problem originates from the way you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Jivi Xtreme 7. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several laptop problems, the solution is sometimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Jivi Xtreme 7. After that try to reconnect with your Jivi Xtreme 7.

Check box settings

In cases where none of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Jivi Xtreme 7 again to Wifi. In cases where the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.