Sometimes, the Jivi Xtreme 3X displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Jivi Xtreme 3X, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Jivi Xtreme 3X. Finally, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Jivi Xtreme 3X has an authentication problem on the Wifi network
Forget the Wifi network on your Jivi Xtreme 3X
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Jivi Xtreme 3X may display the text message: Authentication or authentication error . In the event that the issue comes from there, the solution is quite easy. Simply forget about the Wifi network in your Jivi Xtreme 3X. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Jivi Xtreme 3X because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Jivi Xtreme 3X. In the event that it still does not work, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the solution you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its Jivi Xtreme 3X. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is at times very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Jivi Xtreme 3X. Then try to reconnect with your Jivi Xtreme 3X.
Check box settings
In the event that non-e of the prior solutions did work, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. Then try to connect your Jivi Xtreme 3X again to Wifi. In the event that the authentication issue persists, we recommend that you contact your service provider or a telephone store.
